Artwork Submission Guidelines

Chroma Tees | Print Done Right

Great print starts with great artwork.

Whether you're ordering a single custom tee or supplying bulk files for production, following these guidelines ensures your print comes out sharp, vibrant, and exactly as intended.

We’re friendly but we are strict about quality. Because once ink hits fabric, there’s no undo button.

1. Accepted File Formats

To ensure clean, professional results, please submit artwork in one of the following formats:

Preferred Formats:

  • High-resolution PNG (transparent background required)
  • TIFF (high resolution)
  • AI (Adobe Illustrator)
  • EPS (Vector format)

Not Recommended:

  • Screenshots
  • WhatsApp images
  • Canva preview links
  • Low-resolution JPEGs pulled from Google

If you’re unsure, send it through we’ll advise before production.

2. Resolution & Dimensions

Print quality depends heavily on resolution. Please ensure:

  • 300 DPI (minimum)
  • Minimum 3000px on the longest side
  • Artwork scaled to intended print size
  • No upscaled or stretched images

If your file is too small, it will print blurry. We will not artificially enlarge low-resolution files without approval.

3. Colour Profile

All artwork must be supplied in:

  • RGB colour profile

We will handle print conversion for DTF and sublimation processes. Submitting in RGB ensures colour accuracy and consistency during production.

4. File Naming Convention

To keep production organised and efficient, please name your files clearly:

Example format:
ClientName_Product_DesignName_Size_Date

Example:
ABCCompany_Tshirt_LogoFront_L_15Jan2026.png

Avoid vague names like:

  • final.png
  • newdesign2.ai
  • image(1).jpg

Clear naming prevents production errors.

5. Maximum File Size

  • Maximum email attachment size: 25MB
  • For larger files, please use WeTransfer or similar file-sharing platforms
  • Ensure vector files are properly packaged (include linked fonts or outline text)

6. Submission Process

Please email all artwork to:

orders@chromatees.co.za

Include in your email:

  • Order number (if applicable)
  • Print size required
  • Garment/product type
  • Placement details (front, back, sleeve, etc.)
  • Quantity and sizes

Production will only begin once artwork is approved.

Dos and Don’ts

✅ DO

  • Submit high-resolution files
  • Convert fonts to outlines (for AI/EPS files)
  • Use transparent backgrounds for PNGs
  • Confirm spelling and layout before submission
  • Double-check sizing

❌ DON’T

  • Send screenshots
  • Submit low-resolution social media images
  • Assume we will fix poor artwork automatically
  • Change files after approval without notifying us
  • Ignore colour variations between screen and print

Final Note

We want your prints to look exceptional whether it’s one item or 1,000. Following these guidelines protects your brand, your investment, and our production standards.

If you’re unsure about anything, just ask. We’re here to help before we print.

Ready to submit? Send your artwork and let’s get started.

Contact Us